Amy Norris

Case Manager

BSc (Hons) Physiotherapy 

Amy qualified as a Physiotherapist in 2011 and since then has worked in a wide variety of health and social care settings. For the past six years in the NHS, Amy has specialised in working with adults in the community and complex discharges home from hospital, following an acute period of illness or elective orthopaedic intervention. She works closely alongside patients and their families towards collaborative goals that maximise an individual’s independence and aims to promote positive behavioural change.  

Alongside Amy’s NHS role, she works in the rehabilitation of young adults following traumatic brain injury in a unit based in Swansea. Following this life changing event, Amy feels it is essential to adopt a holistic approach to treatment and develop outcomes based on the needs of the client. Amy always aims to put the client at the centre of her care and tailors her approach to suit their individual needs. It is essential as part of this role that she is confident using a range of equipment to maximise therapy such as hoists, standing frames and suitable mobility aids and to ensure that the client feels engaged and confident throughout therapy. Amy always approaches her role with a positive attitude and is known to go above and beyond to get the best from her clients.  

During Amy’s career, she has gained experience within the areas of orthopaedics, respiratory medicine, general medicine, community stroke rehabilitation, degenerative neurological conditions, traumatic brain injury. Amy has recently undertaken a master’s module in the management of Parkinson’s disease. She has significant experience working and liaising with the wider multi-disciplinary team and has excellent communication and note writing skills. 

Amy has experience of supporting and developing other members of the team and working closely with students to aid their professional development. Amy is a motivated, hardworking and approachable person who enjoys getting the best outcomes for her clients. 

  • Member of BABICM  
  •  Member of HCPC and CSP 
  •  Registered with ICO and DBS checked