Hannah Smith

Case Manager

Hannah has worked in adult social care since 2003, completing a Masters in Social Work in 2006. She began her social work career in an acute hospital working together with the multi-disciplinary team to discharge patients with the appropriate support in place. During this time she developed extensive experience of crisis management as well as working closely with the family and carers of service users. She later worked as a Senior Practitioner in a local authority social care team which integrated acute hospital work together with the Intermediate Care Service to try and maximise independence of adults referred to the service. In this role she was responsible for overseeing the provision of social care assessments, commissioning support as well as always seeking to improve the quality of the support provided by the team through effective line management and supervision.

Hannah has extensive experience of working with adults with a range of conditions, particularly those with cognitive impairments and severe and enduring mental health issues. She has also worked within a Medium Secure Unit, providing social work support to service users within the service as well as those preparing for discharge.

Hannah also originated and ran the Deprivation of Liberty Safeguards (DoLS) Service for Bristol City Council when this legislation was first introduced in 2009 running this for several years, and also qualified as a Best Interest Assessor in 2010. Hannah has in depth knowledge of the legislation and best practice around the Mental Capacity Act as a result of this and provided support and advice to both health and social care colleagues. She has significant experience of undertaking Mental Capacity Assessments, having completed these regularly as part of her work since 2007.

Since 2015, Hannah has worked as an Independent Social Worker and now combines Case Management work with Stokes Case Management with work as a Best Interest Assessor and undertaking capacity and Care Act assessments for a range of private clients. She also works as a General Visitor for the Office of the Public Guardian, providing assurance visits regarding Deputyship arrangements and investigating any Safeguarding concerns raised to them.

Hannah is passionate about keeping the service user at the centre of all her work advocating on their behalf, if needed, in order to uphold their human rights and protect their dignity. She has excellent communication and report writing skills, priding herself on her ability to view clients holistically and building effective working relationships with service users, families, and care teams.

  • DBS Checked
  • Member of BABICM
  • ICO Registered
  • Social Work Masters Degree