Emily Merrells

Case Manager

Emily qualified as an Occupational Therapist in 1993 and has worked for almost 30 years in a variety of health and community settings. She currently works part-time in the NHS at a senior level managing a team of staff as a job share and has recently completed a postgraduate diploma in Aging Health and Disease.

Emily has wide-ranging, up-to-date experience of working with clients in the clinical fields of orthopaedics, surgery, amputees, palliative care, neurodegenerative conditions, respiratory, cardiology, accident and emergency, frailty conditions and older people with dementia and delirium. She has worked in community rehabilitation and has an excellent understanding of the interface between hospital and home.

Emily is a competent, forward-thinking therapist who has detailed knowledge and experience of assessment and treatment of clients, using everyday activities to improve a person’s quality of life after illness or injury. She has extensive experience of complex manual handling cases, recommending appropriate equipment and liaising with community providers regarding care package provision and resources to support people in their home environment.

Emily is empathetic, practical, and driven to achieve the best quality of care for her clients. She has developed effective listening, speaking, and observing skills to build rapport with clients, families, and carers. She values the person being at the centre of the decision-making process.