Personalised case management

At Stokes Case Management, our experience as case managers and qualified health and social care professionals means that we are able to provide the highest quality case management, offering a fuller range of personalised services than one might otherwise expect.

Our experience as case managers and qualified health and social care professionals allows us to push the bar for service provision in the litigation arena, offering a fuller range of services than you might otherwise expect, with the added benefit of consistent ‘can do’, creative and resourceful approach.

We aim to change the way you think about using and collaborating with case managers, with a wider supplementary service for older adults to support you further, and ensure that we offer truly personalised plans and support, for life.

Alongside the traditional case manager role, we go the extra mile to ensure a bespoke and highly valuable partnership with the client and their team.

 

What we offer

  • Meet and greet with clients: Our friendly case managers are always happy to meet and greet to ensure that they are well matched to the client ( an essential foundation for success).
  • Detailed assessment quotes: We create quotes that are specific purely to the needs of the clients.
  • Visit and carry out assessments in client’s own home: These assessments result in the creation of detailed, concise and professional reports, every time.
  • Goal-orientated outcome plans: ‘Where we need to get to’ is an essential consideration and is often overlooked. A bespoke and focused approach is at the heart of our professional culture. This leads to achievable, positive and development-oriented results..
  • HR office support (in collaboration with Penninsula): This allows us to recruit, train and supervise experienced support workers on behalf of the clients, thereby ensuring consistently high quality support.
  • Holistic and bespoke documentation for support staff.
  • Support worker payroll services and client account management.

What is case management?

We highly recommend turning to the useful guides provided by BABICM and CMSUK which have provided excellent outlines for the role and impact of case management for clients, and for legal professionals.

You can find them in our handy resource section, here.

 

"Rhiannon is a pleasure to work with and her efforts have always benefited the client both pre and post settlement. An all round excellent case manager who I would be happy to recommend to anyone.”

How to work with us

We have a strong, creative and highly experienced professional team and we're always very happy to discuss your client’s needs to ensure best professional and personality fit. We can also provide full detailed CVs on request. Our case managers arrange assessments and provide comprehensive reports within an agreed timeframe, making your life as simple as possible. We can prepare quotes for assessment and send them straight to your office. Terms and Conditions apply and are also provided in full. We are always on hand to speak to you about a potential referral, face-to-face or on the phone.

What they say:

“I have worked with Rhiannon on several large and complex Traumatic Brain Injury cases where she has made a huge difference. 

“Her relationship with and understanding of the client and his or her needs has always been first class, her energy and enthusiasm apparently inexhaustible and her understanding of the differing needs of the client, the family, the advising lawyers and the court have been truly impressive.

“Rhiannon is a pleasure to work with and her efforts have always benefited the client both pre and post settlement. An all round excellent case manager who I would be happy to recommend to anyone.”

Richard Hartley, Barrister and Head of Chambers at Cobden House Chambers.

For more testimonials from clients & referrers, please click here.