Helen Francis

Case Manager

Helen has acquired over 20 years clinical experience in a variety of complex health care settings. She worked in critical and emergency care environments and within specialist’s rehabilitation services. Her most recent responsibilities, prior to case management were facilitating patient admissions and advising Consultants and GP’s how to manage children with hand, facial and burn injuries.

Helen is passionate about ensuring clients receive the right care at the right time. This was demonstrated when in charge, managing the complex admissions of severe burns patients and liaising with the multidisciplinary teams, reviewing resources and staff capacity. Helen had to promptly assess and monitor, when under immense pressure, the work environment to ensure patient safety, whilst justifying her clinical decision making throughout the patient’s journey.

Helen has a keen interest working as an Independent Specialist Nurse within Paediatric Case Management. She has a particular interest in promoting the quality of life for brain injured children, ensuring specific targeted therapy and goal setting.

Her extensive knowledge in acute and chronic health care ensures that educational and therapy needs are tailored to meet the physical and psychological profiles of the individual. Her varied experience in the NHS helps make high level communication across medical and multidisciplinary teams more streamline and client focused.

To add to her wealth of experience, Helen has trained and mentored staff and care teams, encouraging a review of practices. As well, expert witness nursing report writing is another area of expertise, which requires detailed assessment work and ability to produce specific, quantifiable information.

Helen is registered with the Nursing and midwifery Council and holds professional membership with BABICM.