Rhiannon combined her entrepreneurial skills with her passion and vision for a fresh-thinking and dynamic approach to case management when she created Stokes Case Management in 2015.
She is a qualified occupational therapist (OT) with over 22 years’ experience within the health and social care sector and has practised as a case manager for over a decade.
It’s her ambition to continue to change the shape of the case management sector, to ensure a qualitative, creative and highly personalised approach as standard, and deliver the unexpected for clients. Through Stokes, Rhiannon wants to show that careful collaboration across the healthcare, legal and affiliated industries can help provide an effective, high quality and positive journey for all clients – no matter what challenges and complexities they present.
Rhiannon has also worked as an Expert Witness since her move into the independent sector over 10 years ago and brings to the company a wealth of experience of dealing with legal professionals and the litigation system. She also holds a Certificate in Expert Witness qualifications from the Cardiff Law School and Bond Solon.
As the Managing Director of our company, Rhiannon continues to hold a clinical caseload of clients with severe and complex disabilities including spinal and brain injuries, adults and children. This means she has intimate understanding of client’s needs and where her team and services need to innovate
Rhiannon is very passionate about creating a variety of services available for people with disabilities. She sat on the steering group for Merthyr Headway whilst it was being established and In 2014 she became a coordinator for The Silver Lining Charity and set up the Welsh branch.
More recently Rhiannon alongside Stokes Case management has established a new Welsh charity called The We Can Do project. This will bring more exciting and dynamic support to Wales for the brain injured community.
Rhiannon enjoys teaching and educating others about the role of Occupational Therapy and Case Management and guest lecturers at the Health Science School at Cardiff University and also presents at various conferences around Wales and the UK.