Terri is a passionate, ambitious, and conscientious case manager with particular experience in specialist care and special educational needs.
Terri prides herself on providing a professional and holistic service to her clients and their families whilst ensuring that she promotes rehabilitation and independence through the establishment of first class, bespoke multidisciplinary support teams. Through excellent interpersonal communication skills and her ‘can do’ attitude, she is able to assist her clients to realise and achieve their case-related goals. Terri is committed towards providing exceptional results for her clients and their families.
Terri has a wealth of experience in working within the health and social care sectors and has worked extensively with clients with complex care needs, including acquired brain injury, spinal injury and other complex medical difficulties. Terri has considerable experience of working with a range of medical professionals. She is well versed in working with local authorities and has significant experience of working in safeguarding.
Throughout her career, Terri has overseen the establishment of a substantial number of comprehensive care packages. She takes great care in ensuring that assessments are conducted thoroughly and meticulously, yet sympathetically. Terri is also an accomplished risk assessor.
With over 18 years of specialist care experience and having been involved in managing large CCG funded personal budgets, Terri’s mindful of the need to provide consideration towards minimising case costs without compromising her clients’ needs.
Terri builds trusting and lasting relationships with her clients and their families. She has an outgoing personality and demonstrates a resourceful and reliable work ethic. She is dynamic and punctual in her role as a case manager. Terri is an excellent multitasker and deals with complex situations calmly and effectively. She is highly proficient in client assessment and in formal report writing with assured consistency, clarity and comprehension in all documentation and correspondence. Terri excels under pressure.