BSc (Hons) Nursing
Victoria is a passionate case manager and registered nurse, having qualified with a first-class honours degree in nursing. She holds vast experience in a variety of NHS settings where she has focussed on developing high standards of holistic care that focuses on each individual’s unique needs.
Victoria possesses a strong interest in neurological disorders, having 10 years of experience working in a neurological rehabilitation centre. Here, she gained an empathetic understanding on the impact of neurological injury to an individual, their families and their friends. Victoria understands the importance of maximising patients’ rehabilitation and ensuring they receive the most appropriate care moving forward which is person-centred. Victoria continues to work at the rehabilitation centre on an ad-hoc basis. Victoria also ran an amputee clinic alongside a dedicated physiotherapy unit, getting to know the unique needs of each patient and supporting them in their individual journeys to maximise their quality of life.
As a case manager, Victoria supports her clients in all aspects of their needs, preferences, and goals. She focuses on thoroughly understanding the client’s goal and wishes so she can bring together multi-professional teams to share skills and knowledge around each client to ensure all care-planning and provision is client focussed and specific.
Working with both private care providers and local authorities to ensure clients are able to achieve their maximum potential has been the most rewarding part of the job. Recently she has supported a client in getting their local authority house fully adapted to enable him to live comfortably and gain back his independence after a spinal injury left him paralysed. Another achievement includes supporting a family through moving their son to a fantastic special educational needs school with a successful Education, Health, and Care Plan (EHCP), where the local state school he was attending was unable to offer him the education he deserves and has the right to.
Victoria has been praised and recognised for her understanding yet professional approach to leadership and management of support teams – both directly employed and agency providers. Victoria is very thorough in ensuring all employment legislation is met, whilst always keeping the wishes, safety and dignity of the client at the forefront of her work.
In her case management, Victoria brings together all her experience in healthcare to provide exceptional holistic management to clients. Victoria takes immense pride in writing thorough reports and communicating efficiently with the client, and strongly values the importance of the biological, sociological, and psychological impacts on an individual. She enjoys teaching other healthcare professionals, students, and patients to empower them with health knowledge.